CLEAR THE TEAM CACHE

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    If you’re having trouble with your Microsoft Teams client, clearing the cache may help.

    1.Right-click the MS Teams icon in the Dock for a few seconds. Select the Exit command in the context menu to close MS Teams completely.

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    2. In Finder, click Go > Go to Folder…

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    3. Paste the following path into the input field and click Open.
    ~/Library/Application Support/Microsoft

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    4. Delete the Teams folder by dragging it to the trash can.

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    5. Open Spotlight Search by clicking the magnifying glass in Finder. Type keychain access in the search box.

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    6. In Keychain Access, search for Microsoft Teams.
    Right-click the Microsoft Teams Identity Cache entry and select

    Clear Microsoft Teams Identities Cache.

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    7. Confirm the query by clicking on Delete.

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    1. Then restart Microsoft Teams.
      You should now be prompted to sign back into Teams.
    Screenshot 2022 08 25T113557.549
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    Source:

    Dieser Beitrag ist auch verfügbar auf: Deutsch (German)

    Updated on 27. March 2024
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